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    • SHIPPING & DELIVERY POLICY

    Last updated July 01, 2024



    Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

    WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

    Free Shipping

    We offer free Free shipping for nominated products in Australia only shipping on As specified in the listing and if the order is over $99.00.

    Shipping Fees

    We also offer shipping at the following rates:


    		Standard
    3-5 Business Days    		Express
    1-3 Business Days    		International
    14-20 Business Days
    Purchase value over $99.00FreeFree15.00
    Purchase value under $99.0010.6015.0025.00

    If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

    All times and dates given for delivery of the products are given in good faith but are estimates only.

    For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

    NB SHIPPING TO EU IS DEPENDENT ON WEIGHT, BUT THE SHIPPING FEE IS NORMALLY $45.00 Once your package is left with Australia Post you will receive and email with the tracking number

    DO YOU DELIVER INTERNATIONALLY?

    We offer worldwide shipping. Free Free shipping for nominated products in Australia only shipping is not valid on international orders.

    Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

    WHAT HAPPENS IF MY ORDER IS DELAYED?

    If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

    For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

    HOW CAN YOU CONTACT US ABOUT THIS POLICY?

    If you have any further questions or comments, you may contact us by:
    • Email: annie@sweetmeows.com.au